• Information you give us: name, phone number, email address, brokerage/company name, service area, and any details you submit through forms, sign-up flows, or conversations with our team.
• Information collected automatically: IP address, browser/device type, pages visited, and general usage data via cookies or similar technologies (see Section 7).
• Information from third parties: lead-verification and data-enrichment sources we use to confirm the accuracy of leads before they're delivered to partners.

We use the information we collect to:

• Create and manage your LeadSandbox account and contract
• Deliver leads and related services
• Process billing and commission-share tracking
• Communicate with you by phone, SMS, and email about your account, new leads, and service updates
• Improve our services and website
• Comply with legal obligations

By providing your phone number, you agree that LeadSandbox and its service providers may contact you by telephone — including by autodialer or prerecorded/artificial voice message where applicable — regarding your account, our services, and related offers.

• Consent is not a condition of purchase. You are never required to agree to receive marketing calls in order to buy or use our services.
• Call recording: [CONFIRM PRACTICE — e.g. "Calls with our team may be recorded for quality assurance and training. You will be notified when a call is being recorded."]
• Opting out of calls:** You may withdraw consent at any time by telling us during a call, or by emailing [SUPPORT EMAIL] / calling [SUPPORT PHONE] and requesting to be added to our internal do-not-call list. We will honor opt-out requests within a reasonable time as required by law.

By providing your mobile number and opting in, you agree to receive SMS text messages from LeadSandbox related to your account, lead notifications, billing, and service updates.

• Consent is not a condition of purchase.
• Message frequency varies based on your account activity.
• Message and data rates may apply, depending on your mobile carrier and plan.
• How to opt out: Reply **STOP** to any message at any time to unsubscribe. You will receive one final confirmation message.
• How to get help: Reply **HELP** for assistance, or contact us at [SUPPORT EMAIL] / [SUPPORT PHONE].
• Carriers are not liable for delayed or undelivered messages.
• We do not share mobile opt-in information or phone numbers collected for SMS purposes with third parties for their own marketing purposes.

We do not sell your personal information. We may share information with:

• Service providers who help us operate — e.g., our phone/SMS/dialer platform, hosting, and payment processors — under confidentiality obligations
• Real estate partners as necessary to deliver purchased leads
• Authorities when required by law, subpoena, or to protect our legal rights

We retain personal information for as long as needed to provide our services, meet legal obligations, and resolve disputes. We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is 100% secure.

Our website may use cookies and similar technologies to remember preferences, understand site usage, and improve performance. You can control cookies through your browser settings. [ADD DETAILS OF ANY ANALYTICS / AD-TRACKING TOOLS IN USE, e.g. Google Analytics, Meta Pixel]

Depending on your location, you may have the right to:

•  Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing calls, texts, or emails at any time
• [ADD STATE-SPECIFIC RIGHTS, e.g. California residents under the CCPA/CPRA]

To exercise any of these rights, contact us at [SUPPORT EMAIL].

LeadSandbox's services are intended for licensed real estate professionals and business use. We do not knowingly collect information from individuals under 18.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our services after changes take effect constitutes acceptance of the updated policy.